Hi, I’m Charlotte.
I help companies large and small design products and services that will delight their customers, and then partner with them to turn those designs into reality.
I don’t do PowerPoint. Instead, I work with clients to deliver useful customer insights, practical product and UX strategies, and measurable results.
Interested? Have a look at how we might work together.
I regularly write and speak on topics as diverse as creative leadership, UX and service design, product management, organisational design and startup culture. My book on product and UX in early-stage startups will be released in 2017.